Video Transcription: Tips for Creating Emotions in Your Videos

Welcome to Vivian’s department store. We’re thrilled to have you join the team as a retail associate. In this training video, we’ll cover the five basics of providing excellent customer service and merchandising.

As a retail associate, you are the face of our store. It’s important to greet every customer with a warm welcome and make them feel at home.

Merchandising is an integral part of our business.

We want to ensure that our merchandise is displayed in an attractive way that entices customers to make purchases.

We take pride in our store’s appearance, so keep our shelves stocked and organized to help customers easily find what they want.

To provide effective customer service, it is important to connect with the customer by acknowledging their personal feelings and experiences.

When dealing with an angry customer, it can be helpful to listen to their frustrations, show empathy, and ask how you can make things right.

As a retail associate, you will be responsible for processing transactions.

Be sure to thank the customer for their purchase when all is said and done!

Thank you for watching this training video. We are excited to have you on our team!

Create Your Own Animated Videos

There’s a reason why Vyond is the leading platform for creating your own videos. Robust and powerful customization features are all wrapped into our simple, easy-for-everyone studio that comes fully loaded with everything you need to build engaging video experiences.

See where your creativity can take you with a 14-day Vyond free trial; no credit card required.

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This template covers security risks that accompany remote work and shares how to avoid them with tips from Vyond’s own internal data security expert. Personalize the template with your company’s current remote work security policies and update it as needed for year-round use.

Video Transcription: Remote Work Security Tips

With more and more people working remotely these days, it’s as important as ever to keep you and your company’s data safe. Around 90% of data breaches are caused by human error. So with that said, here are some examples of the security risks that come with working from home and how to solve them.

The most obvious risks are physical. It’s much easier to have a laptop or phone stolen than a desktop computer that’s permanently located in your office. When working from public places, never leave your devices unattended. Always keep your devices within reach. Put them away and take them with you even if you plan to only get up for a second. Be sure to also watch out for looky-loos peering at your screen.

Avoid working in areas where people can look over your shoulder such as in front of windows or in the middle of a cafe. Even when you’re working from home, be vigilant about children and pets. They can easily delete work by accident or access files that shouldn’t be tampered with.

It’s good practice to create separate accounts for work and personal use with different passwords for each and to get in the habit of locking your screen when you walk away from your computer. You can even place your computer in a locked cabinet or room for extra safety when you aren’t working.

The less obvious risks are digital and can come in many forms. Many personal computers may not have the proper antivirus and anti-malware software installed. This can leave you wide open to phishing scams and hackers hijacking information. Whether you’re using your personal computer or work computer. The best method here is to never open emails from people you don’t trust or click on links or open attachments that seem suspicious.

You should also always use company-approved software for your work. Not all software is developed with the same security standards and third-party software can easily compromise the security of your device. Password security is also extremely important. Leaving post-its with passwords attached to your monitor or reusing the same password for all of your accounts is like having no password at all. It’s best practice to use a password manager, which makes it easy to create and update strong individual passwords for all of your accounts. Just remember that the password manager software you use should be approved by your company ahead of time.

Lastly, whether you’re connecting to the internet through a private home network or a public shared network, VPNs are the best method to keep you as secure as possible. VPNs work by routing all of the data coming from your computer through a private server, essentially blocking any unwanted visitors that may be connected to the same network. Follow these guidelines while working remotely to ensure you work as securely as possible.

Create Your Own Animated Videos

There’s a reason why Vyond is the leading platform for creating your own videos. Robust and powerful customization features are all wrapped into our simple, easy-for-everyone studio that comes fully loaded with everything you need to build engaging video experiences.

See where your creativity can take you with a 14-day Vyond free trial; no credit card required.

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